How can we help you?

Quick answers to the most common questions — and real humans when you need them.

Buying & Renting

How do I contact a property owner?

Open any listing and use the contact options on the page. Your enquiry is sent to the owner, and they can reach you back on the phone number or WhatsApp you signed up with.

Are the listings verified?

Every listing is reviewed by our moderation team before it appears in search. Listings that don't meet our guidelines are rejected.

How do I search in a specific locality?

Use the search bar on the home page — start typing a city or locality and pick from the suggestions. You can further filter by budget, property type and BHK on the results page.

Posting a Property

Is posting a property really free?

Yes. Posting a property ad on TrueBricks Realty is completely free for owners — photos, videos and all details included.

How long does approval take?

Our team reviews new listings within 24 hours on working days. You can track the status anytime from My Listings in your dashboard.

Can I edit or remove my listing?

From My Listings you can update the photos and description anytime, and correct the locality within 24 hours of posting. Everything else (price, property type, address and other details) is changed by our team - write to us at support@truebricksrealty.com or WhatsApp us with your Property ID and the correction.

Why does my listing say 'Pending review'?

That means it's in the moderation queue. It goes live automatically the moment our team approves it, and it will appear in search and on the home page.

Account & Login

How do I log in?

We use OTP login — enter your registered mobile number and we'll send you a one-time password. You can also continue with Google if you signed up with your Google email.

I didn't receive the OTP. What do I do?

Wait a few seconds and check your network. If it still doesn't arrive, tap back and request a new OTP. Too many rapid attempts can pause OTPs for a short while — please try again after some time.

How do I switch from a buyer account to an owner account?

Just post a property — your account is upgraded to an owner (seller) account automatically, with a seller dashboard for listings and leads.

Sales Enquiry & Support

Didn't find what you were looking for? Talk to us directly.